Terms and Conditions

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Welcome to https://villagecloth.com

The following Terms and Conditions govern your use of this website. They describe your rights and responsibilities. If you browse, visit or shop at this website you agree to be bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, do not use this web site.

In the context of this website, "we" and "us" means The Village Cloth and its subsidiaries and "you" means you, the customer or user of this website. These Terms and Conditions together with your order constitute the entire contract between you and us for the supply of products. No other Terms and Conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.

The Village Cloth reserves the right to amend these Terms and Conditions at any time, in addition to any change that may be warranted because of changes in Internet technology or applicable federal and state law. Such change to Terms and Conditions shall be communicated through this medium, or any other means deemed fit by the Company.

Internet Communications

When you visit https://villagecloth.com or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

The Information We Collect

Whenever you shop at https://villagecloth.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, and email address. If you register with https://villagecloth.com, we will collect the information you submit online. If you choose to use or participate in one of our surveys, we may collect additional information about you.

Using the Information, We Collect

We use the information we collect for various purposes, including: completing your purchase transactions, providing the services you request, contacting you about the status of your order(s), responding to your customer service inquiries or requests, notifying you of product recalls or providing other information concerning products you have purchased, sending you direct mail offerings, sending you email communications, administering customer recognition programs, identifying your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you, inviting you to participate in surveys, improving merchandise selections, customer service, and the overall customer shopping experience.

How we protect your information

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing and delivering you order. https://villagecloth.com shall not be responsible for any detrimental reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your own risk.

Product Descriptions

https://villagecloth.com makes every endeavor to be as accurate as possible when describing products on this website. However, https://villagecloth.com does not warrant that product descriptions or other content of this website is accurate, complete, dependable, current, or error-free. Any representations, warranties, or covenants with respect to any products referred to in this website shall be subject to, or governed by, the basic test of reasonable care by both parties.

Ordering Products

When you place an order with us, you are deemed to have agreed to do business with us based on the Terms and Conditions herein contained.

We will issue you with an order number by email after we receive your order to purchase the product(s).

Following your confirmation of and payment for the order, we will send you an Order Confirmation via email. Your order will be processed when a valid deposit or full and final payment has been received, in accordance with our payment terms and conditions for your specific order. We retain absolute discretion to refuse service or cancel orders for justifiable reasons. If for any such reason we cannot process or accept your order after payment is received, we will contact you by email or telephone about any delay or cancellation, and your monies paid will be refunded less any shipping charges incurred to date.

Payment Methods

We accept the following types of credit card payments: VISA, MasterCard, American Express, Discover via Stripe or Check. Please note that the available payment methods may change depending on your region. Payment will not be processed until we receive all the relevant information to facilitate this process.

The processing of payment for orders placed on a weekend or a public holiday will not begin until the next working day.

Shipping

We ship priority within the 48 United States and express on most international orders. If you prefer to undertake the shipping component of your order, please express the need to your order specialist and the cost will be eliminated from your order. Once the order ships, you will be provided with a tracking number to follow its progress to destination. Shipping rates vary according to the size and weight of the order. Your order specialist will review rates with you to get optimal value.

Accounts Details

It is your responsibility to provide your exact email address, delivery address, and billing address and telephone number. Any incorrect information provided may lead to a delay in delivering the product(s) ordered by you, or loss of package. No credit card details are stored by us, credit sales are managed via Stripe.

Delivery of Products

You will be provided with an estimated delivery time when you checkout from placing your order. Normal delivery is within 7(seven) to 14(fourteen) working days from the date of payment of your order.

We make every effort to deliver your product within the estimated delivery time. The actual delivery times may vary due to circumstances beyond our control. Any undue delay will be communicated to you.

Returns

Our product line is unique and catered to your individual taste, returns are not allowed for customized products. If you ordered from our Fashion Line and the item is unused, you have 14 days from product ship day to return the product ‘as purchased’ for a full refund less shipping costs. Please contact your order specialist via email or use our general inbox - connect@villagecloth.com to initiate the return process. Please quote your order number on the email. Late returns will not be accepted. Perishable food items from our catering line and customized centerpieces or decoration pieces from our Event Planning line cannot be returned for reimbursement. You will be provided many opportunities to sample/review these items before settling on the purchase to ensure you are fully satisfied.

Disclaimer

The Village Cloth reserves the right to accept or reject any advertisement submitted for publications and on its websites. However, The Village Cloth does not attempt to investigate or verify claims made in advertisements appearing in The Village Cloth's publications and on its websites.

The appearance of advertising in The Village Cloth's publications and on its websites in no way implies endorsement or approval by The Village Cloth of any advertising claims or of the advertiser, its product, or services.

The Village Cloth disclaims any liability whatsoever in connection with advertising appearing in The Village Cloth publications and on its websites.